Contact Us:

670 Lafayette Ave, Brooklyn,
NY 11216

+1 800 966 4564
+1 800 9667 4558

Your Better Benefits Experience

Avangrid is excited to welcome you to our NEW Empyrean Custom Benefits Portal to enhance your Total Health benefits experience and support your wellbeing.

More About Your July 1, 2024 Benefits Transitions

In addition to the move to Empyrean, Avangrid has also moved to MetLife for life insurance, disability, accommodation, and leave administration effective July 1, 2024. Learn more about your new Empyrean and MetLife partnerships by reviewing the FAQs and archived communications.

Why You’ll Love the Empyrean Platform

The Empyrean platform is designed to make managing your benefits simple and straightforward. 

All Your Benefits in One Place
View all your benefits, from health insurance to retirement plans, on a single, easy-to-use platform.
Anytime, Anywhere Access
Check your benefits information on the go with the full-featured mobile app and a robust desktop portal.
Easy to Use
Navigate your benefits with an intuitive and user-friendly interface.
Helpful Resources
Access a variety of educational resources to make informed decisions about your benefits.

Comprehensive Support, Call Center & Managed Live Chat

You now have access to a dedicated team of experts who are well-versed in your specific plans and needs, acting as an extension of your Avangrid Total Health Team. Empyrean’s team is HIPAA compliant and fully trained to educate and support you, not just during enrollment periods, but throughout the entire year. 

If you have any questions or need assistance accessing the Empyrean Custom Benefit Portal, contact your Empyrean Benefits Center at 1-877-AVGHLTH (1-877-284-4584). 

COMING SOON FOR YOUR ANNUAL 
 ENROLLMENT

PRECISION BENEFITS

An AI-enabled technology to empower you with personalized benefit recommendations fueled by your individualized health data.

Help you find the benefits that are right for you.
Provide you with valuable insights into the performance of your benefits
Prepare yourself for all healthcare scenarios, from the expected to unexpected.
Allows you to confidently manage and save on health bills.

Choose & Use Your Benefits.

Get control and visibility over your benefits. Learn and enable the benefits you and Avangrid invest in throughout the year.